We do not offer returns or refunds at this time. However, we’re happy to provide exchanges for size or defective items within 7 days of your original purchase date.

Eligibility for Exchange

To qualify for an exchange:

• Items must be in their original condition, unworn, unwashed, and unaltered.
• All tags and labels must remain attached.
• Proof of purchase is required.

Defective or Incorrect Items

If you received a defective or incorrect item, please contact us within 7 days of receiving your order. We’ll gladly arrange an exchange for the same item or an alternative if unavailable.

Non-Exchangeable Items

For hygiene and quality reasons, certain items (e.g., accessories, sale items, or customized products) are not eligible for exchange.

How to Request an Exchange

To start an exchange, please contact our support team at hello@slaay.in with your order number and details.